This datasheet outlines Cloudera Public Sector Professional Services and Support, designed for government and regulated organizations requiring cleared U.S.-citizen experts. Page 1 highlights mission-first support spanning the entire CDP lifecycle—from design to optimization—across edge, data center, and AI workloads. The offering includes SmartStart, CloudSmart, SmartMotion, SmartMigration, SmartUpgrade, SmartOffload, and SmartHealth services, each addressing specific modernization stages. Page 2 details tiered support models (All Levels, Premier, Premier Plus) featuring cleared support engineers, designated support engineers, on-site visits, centers of excellence, and VIP education sessions. The program emphasizes proactive analytics, reduced downtime, faster issue resolution, and secure

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