Vendor Sheet

Customer Experience for Telecom

Customer Experience for Telecom

Pages 1 Pages

The document explains how Quantiphi’s customer experience suite helps telecom providers deliver personalized, AI-driven journeys across onboarding, growth, retention, and sales. It includes market attribution modeling, paperless onboarding, conversational AI for welcome calls, customer 360 views, recommendation engines, dynamic pricing, churn prediction, retention nudges, win-back forecasts, and lead scoring. The diagram on the page shows how customer, network, and external data feed analytical engines supporting segmentation, upsell, churn prediction, CLTV, journey management, loyalty, and omnichannel campaigns. Benefits include a single source of truth, plug-and-play modules, and faster time to market.

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