Public sector organizations are accelerating digital transformation to meet rising constituent expectations, but face challenges from legacy systems, data silos, and security risks. Failure to transform could cost an average of $6.5M per agency. Security and governance are top integration barriers, with 89% citing integration issues as obstacles. Only 42% of IT teams completed all projects, and 67% of constituent interactions are now digital. API-led strategies support reuse, automation, and secure data exchange. Benefits include higher productivity, innovation, and agility, while enabling seamless, cost-efficient, and resilient services.

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