The "State of Commerce 2022" report explores retail's adaptation in the post-COVID landscape, highlighting the rapid growth of e-commerce and shifts in consumer behavior during the pandemic. Retailers reassess initiatives sparked by the crisis, seeking sustainable strategies as the pandemic transitions from a crisis to a constant. Challenges such as inflation, supply chain constraints, labor shortages, and geopolitical tensions pressure profitability, despite slowing online sales growth. The report underscores significant ecommerce sales increases during the pandemic, a trend that is leveling off.

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