The WEF’s 2025 report The Global Public Impact of GovTech explores how digital government technologies can improve trust, transparency, and service delivery worldwide. GovTech tools such as digital IDs, AI-driven platforms, and open data can expand access to healthcare, education, and welfare while boosting efficiency and accountability. The report highlights barriers including digital divides, cybersecurity risks, and fragmented governance. It calls for people-centered design, robust data protections, and cross-border collaboration. By aligning public and private efforts, GovTech can modernize governance, empower citizens, and strengthen resilience in an increasingly digital global society.

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