The July 2022 Aite-Novarica report The E-Commerce Fraud Enigma by Julie Conroy examines the challenge of balancing sales growth with fraud prevention in online commerce. It explores issues such as false declines, card-not-present fraud, and first-party fraud, along with the role of manual reviews. The report analyzes merchant risk mitigation priorities, revenue loss from abandoned carts, and the impact of chargeback representments. It reviews fraud control frameworks and collaborative approaches, offering strategies to reduce risk while maximizing approval rates and preserving a seamless customer experience.

Join for free to read