The 2024 retail landscape is driven by digital transformation focused on supply chain modernization, talent retention, customer experience, and eCommerce growth. Retailers are adopting AI, machine learning, and automation to enhance analytics, forecasting, and personalization. eCommerce is set to grow rapidly through social commerce, AI chatbots, and sustainability, while technologies like AR, VR, and smart kiosks redefine customer engagement. Investing in tools that improve employee satisfaction boosts service quality and loyalty. Insight helps retailers implement modern solutions to optimize operations and deliver seamless, data-driven shopping experiences.

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