CIOs are navigating shrinking budgets, economic uncertainty, and rising AI demands. In EY’s roundtable, tech leaders emphasized evolving IT cost optimization into a continuous capability—tying investments to business value, leveraging agentic AI for efficiency, and rationalizing applications. CIOs favored a “growth” AI future, where AI runs core functions, but many voiced concern about vendor lock-in and managing AI sprawl. Leaders stressed the need for benchmarking, flexible budgets, and governance frameworks to manage AI agents. Balancing innovation with cost and risk remains a top priority as AI's role expands across the enterprise.

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