This analysis outlines HR technology trends for small and midsize businesses. SMBs prioritize cost efficiency, automation, and ease of use when selecting HCM platforms. The report highlights a shift toward unified HR and payroll systems, emphasizing self-service tools and compliance automation. UKG ranks among top vendors for usability and support. SMBs adopting integrated HCM see measurable gains in retention, accuracy, and reporting. The report predicts strong growth in AI-driven workforce management across the SMB sector through 2026.

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