This NelsonHall assessment positions UKG as a leader in HCM technology for small and midsize businesses. It credits UKG for unified payroll, HR, and workforce management that simplify operations and improve compliance. UKG’s strengths include scalability, intuitive design, and continuous AI-driven innovation. The report concludes that UKG delivers strong customer support and flexibility, helping SMBs streamline HR processes, enhance productivity, and improve employee experience across diverse workforces.

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