The telecom industry is facing challenges due to rising competition, customer expectations, and economic uncertainties. Massive investments in 5G and infrastructure are squeezing margins. To adapt, telcos are exploring new business models, including private 5G networks for SMBs, managed services, and partnerships with hyperscalers. Customer expectations are rising, particularly for flexible services and improved digital experiences. Telcos need to leverage new technologies like AI and satellite connectivity while fulfilling ESG mandates and navigating stricter regulations.

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