The January 2022 Aite-Novarica Group report on FI Fraud Investigations examines the day-to-day operations of financial institution fraud teams. It analyzes the current state of fraud case management, types of cases handled, investigator caseloads, and the use of dollar thresholds to prioritize work. The study covers suspicious activity report handling, hiring criteria, training, certifications, career advancement, and performance metrics. It also reviews turnover rates and incentive structures, providing insights into operational challenges, staffing strategies, and best practices for improving efficiency and effectiveness in fraud investigation functions.

Join for free to read