Case Study
The Texas Health and Human Services Commission Uses ProjectManager to Manage Day-To-Day Work
Stacy Kerns, Operations Manager at the Texas Health and Human Services Commission, is a busy person. She often works on an excess of 130 projects a year, and manages six to 10 project managers. Her department is responsible for setting the rate for Medicaid and Medicare services in Texas. She does that through three major organizations: hospitals, acute care services and long-term services and support. Her work is legislatively mandated, and she deals with regulatory rights, policies and the Health and Human Services Commission on the federal level.