Report

Enhancing hospitality: Trends in employee training and development

Enhancing hospitality: Trends in employee training and development

Pages 16 Pages

The hospitality industry faces challenges in recruitment, retention, and career perception, yet modern training methods are reshaping workforce development. Blended learning and technology-driven solutions like gamification and eLearning platforms enhance accessibility and engagement. Effective training equips employees with vital skills, improves service quality, and supports career progression, boosting retention and job satisfaction. Measuring training impact using KPIs, operational metrics, and employee feedback aligns programs with business goals. Continuous investment in training fosters a resilient workforce, positioning hospitality businesses for growth and adaptability in a competitive landscape.

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