The April 2022 Aite-Novarica Group report on Emerging Technology for Life, Annuities, and Benefits insurers examines adoption and growth of innovations such as AI, biometrics, blockchain, chatbots, cloud-native computing, low/no-code platforms, quantum computing, RPA, smart assistants, unstructured data technologies, and wearables. It details deployment and pilot rates, with comparisons between large and midsize insurers, and measures interest levels across solutions. The study emphasizes how these technologies can enhance efficiency, improve customer experiences, and support data-driven strategies in a competitive and evolving insurance landscape.

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