The May 2024 report details how U.S. and U.K. e-commerce merchants are adapting to rising fraud amid regulatory demands and customer expectations for seamless experiences. Net fraud losses are projected to hit $43 billion by 2027, while false declines—averaging 1.51% of sales—could cost $265 billion. Authorization approval rates have improved, with nearly 60% of merchants exceeding 90%. Merchants use multi-layered fraud prevention strategies, increasingly leveraging AI/ML and outsourcing to third parties for fraud management and liability, aiming to boost accuracy, reduce false positives, and handle the complexity of modern fraud.

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