The 2025 PEX Network report explores how Intelligent Document Processing (IDP) is transforming document-heavy industries by using AI, machine learning, and natural language processing to extract, validate, and route data. Key trends include generative and agentic AI, advanced analytics, cloud infrastructure, and low-code solutions. Real-world case studies from DHL, Manchester NHS, and Ecclesia Group show IDP’s impact on invoice automation, claims handling, and compliance. Success depends on clear planning, collaboration, and process optimization. Challenges include unrealistic expectations, integration complexity, and AI hallucinations—but when implemented strategically, IDP drives efficiency and ROI.

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