Report on a Microsoft-sponsored survey of 250 Human Resources leaders Introduction In a world where hybrid work reduces the impact of location, and the competition for top hires is stiff, attracting and retaining high-quality employees depends on your ability to deliver a great employee experience. People want to feel a sense of purpose, flexibility, growth, and development from their work, yet many of the technologies they have to work with hinder rather than help achieve this. They are too complicated, fragmented, and impersonal to support the type of employee experience people want and even expect.

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