This Dayforce report explores how frontline managers face operational overload amid labor shortages and technological disruption. It introduces a new leadership framework emphasizing automation, continuous learning, and flexibility. The guide highlights how integrated HCM systems streamline scheduling, pay, and communication, freeing managers to focus on engagement. It features case examples of retailers and hospitality companies using predictive analytics to optimize staffing. The report concludes that empowering frontline leaders is critical for retention and service quality.

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