The Dynatrace Global CIO Report for Telecoms highlights that telcos face increasing pressure to deliver secure, fast, omnichannel digital services. Rapid software deployment is common—53% update every 2 hours or less—but it often forces tradeoffs among speed, quality, and security. Only 39% report having mature DevSecOps cultures. Key challenges include siloed DevOps and security teams and reliance on manual tasks. Automation, AI-driven insights, and convergence of observability and security on unified platforms are crucial. 88% of CIOs believe this convergence is critical to scaling secure innovation and improving software delivery outcomes.

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