The 2022 Dynatrace CIO Report reveals how banking and financial services organizations are overwhelmed by the complexity of cloud-native environments. As customer expectations grow, firms are embracing multicloud, serverless, and Kubernetes architectures—but this has created data silos, limited observability, and operational inefficiencies. Traditional log analytics no longer scale, with only 10% of observability data usable for real-time insights. CIOs report rising costs, tool sprawl, and data overload. The solution: adopting automated, AI-powered observability platforms that unify monitoring, security, and analytics. AIOps and automation are seen as critical to managing complexity, reducing burnout, and driving innovation at scale.

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