Report
Business and Technology Trends, 2023
The May 2023 report analyzes business and technology trends for property/casualty MGAs, noting they attract entrepreneurial talent that drives market agility but can lead to opportunistic tech investment. MGA formation and consolidation are both rising, with new entrants leveraging modern platforms free of legacy debt for better efficiency and customer experience. Vendors are increasingly targeting MGAs with rapid-deploy core systems and point solutions, while insurers seek MGA partnerships for premium growth without major tech or underwriting costs. Given MGAs’ commission-based revenue, IT budgets are smaller, favoring revenue-based vendor pricing models.