The August 2024 report on AI in business lending reveals a divide between line-of-business managers and C-suite executives. While 72% of managers identify multiple AI use cases to improve productivity, borrower experience, and scalability, only half of senior management teams have clear leadership on AI, and just 33% allow projects beyond beta testing. Barriers include regulatory concerns, data integration challenges, and competing priorities. Despite leadership resistance, AI is often embedded in commercial loan origination vendor solutions, meaning many institutions use more AI than their executives realize.

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