In 2024, commercial banking and payments are accelerating modernization to meet rising demands and shifting market dynamics. Key trends include growing adoption of real-time payments and automation, expanding opportunities in healthcare and vertical-specific payments, and the integration of FX processing with cross-border B2B transactions. Banks are deploying generative AI, embracing ERP banking via APIs, and intensifying competition in small-business banking. ESG initiatives are gaining traction, vendor landscapes are fragmenting amid bank consolidation, and life cycle banking continues to evolve. Meanwhile, churn in commercial lending presents urgent challenges.

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