This IDC Analyst Connection explores why many enterprises struggle to move AI from pilots into production. Scaling isn’t just about better models—it requires a strong foundation that blends infrastructure, governance, observability, and cultural readiness. The report highlights the need for hybrid and multicloud flexibility, GPU-backed performance, and embedded compliance controls. It also stresses AI observability, where accuracy, latency, and cost must be balanced continuously. Organizations that treat AI as an integrated, governed platform—not isolated experiments—are far more likely to scale responsibly and sustainably.

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