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Reynolds used FourKites visibility in transit on truckload and ocean shipments and in the yard to improve customer satisfaction

Reynolds used FourKites visibility in transit on truckload and ocean shipments and in the yard to improve customer satisfaction

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Reynolds Consumer Products, a FourKites customer since 2020, used real-time visibility for truckload, ocean, and yard operations to improve customer satisfaction and enable data-driven decisions. The company overcame challenges like lacking a single source of truth for facility data, elevated dwell times, and inefficient trailer utilization. Results included a 15% increase in shipment visibility within three months, 96% greater accuracy in dock delivery notifications, and weekly savings of seven hours on both appointment scheduling calls and manual yard checks. These gains earned Reynolds the Golden Kite Award for Connected Supply Chain.

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