Exception management in ocean freight helps shippers minimize the impact of delays from container shortages, port congestion, or disruptions at sea. By detecting issues early through end-to-end visibility, companies can reduce demurrage and detention fees, cut transportation costs, improve product availability, and prevent spoilage. FourKites’ platform provides predictive ETAs, dashboards to track exceptions, and tools for rerouting, workflow alignment, and analytics, enabling proactive responses. Case studies from Bayer and Kimberly-Clark show how real-time visibility empowered them to act quickly, save shipments, and improve customer satisfaction by ensuring accurate updates and timely deliveries.

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