AI adoption in procurement is growing, though still early, with 96% of organizations using AI, but only 30% reporting high satisfaction. Key applications include data processing, analytics, inventory optimization, and supplier risk management. A phased “crawl-walk-run” approach is recommended—starting with low-risk tasks like invoice matching, progressing to guided buying and autonomous sourcing. Despite benefits, challenges like disconnected systems, data security, and change management persist. Still, 95% of leaders plan to increase AI investments, aiming for better decision-making, risk management, and efficiency gains.

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