Air Methods, an air medical transport provider, transformed its procurement and financial processes with Coupa, addressing challenges of manual processes, poor spend visibility, and inconsistent procurement policies. Before Coupa, invoices were paper-based, leading to credit holds and inefficiencies. Implementing Coupa digitized processes, reduced overdue payments from 5% to 1.8%, and cut invoice cycle time by 4x. The company consolidated its supplier base by 43% and saved $20 million in the first year, exceeding projections. Access to data improved supplier relationships and strategic purchasing. Air Methods continues to explore further functionalities of Coupa for future gains.

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