Saga, a leading UK company known for its services to the over-50s, implemented Coupa to modernize and automate its accounts payable (AP) processes. This move was part of a larger strategy to digitize finance and procurement functions. Previously, Saga’s AP processes were error-prone and paper-based, resulting in inefficiencies and late payments. With Coupa, Saga achieved automated invoicing and approvals, reducing invoice cycle times by nearly 70% and enabling 90% of invoices to be processed digitally. The platform also enhanced compliance, eliminated human error, and improved the reputation and efficiency of Saga’s AP team, fostering better collaboration between finance and procurement.

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