Ping Identity’s guide explains how persistent “Keep Me Signed In” (KMSI) sessions enhance customer experience and loyalty by reducing login friction without sacrificing security. Since 73% of users cite logins as the biggest pain point and 54% have abandoned accounts over login frustration, adaptive authentication ensures trusted users stay signed in securely. KMSI reduces password fatigue, improves engagement, and increases repeat purchases by up to 30%. It supports compliance with modern security standards while maintaining a frictionless journey, improving customer satisfaction, retention, and protection through adaptive risk-based session management.

Join for free to read