The Khoros-to-Gainsight Migration Guide outlines how to transition smoothly while optimizing community impact. Preparation involves auditing data, identifying key features, documenting customizations, confirming access, cataloging visual assets, and aligning stakeholders. Gainsight handles end-to-end migration, validation, seamless integrations, and expert support. Beyond lift-and-shift, it emphasizes realignment to drive retention and growth, leveraging AI for automation, tagging, and ideation management. Engaging power users ensures adoption, while case studies show results like 20% higher product adoption, 10% lower support costs, and $650k savings in customer support.

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