Guide

Virtual Hands-on Labs: A Strategic Buyer's Guide

Virtual Hands-on Labs: A Strategic Buyer's Guide

Pages 23 Pages

The CloudShare Buyer’s Guide emphasizes how virtual hands-on labs have evolved into strategic business tools that streamline training, sales, and customer success. It explains that modern labs reduce costs, improve adoption, and boost retention by delivering scalable, consistent, and measurable experiences. The guide highlights core KPIs like utilization, run rates, and satisfaction, while also stressing business metrics such as reduced support costs, accelerated onboarding, and increased recurring revenue. Analytics, AI-driven personalization, interoperability with LMS/CRM, and flexible cost models are identified as critical success factors. Case studies from Ping Identity and Semperis show how integrated lab solutions drive agility, partner enablement, and measurable ROI. As the market m

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