Microsoft Teams telephony integrates traditional phone capabilities into the Teams platform, enabling users to make and receive calls through the public phone network. It offers seamless communication across devices, from desktops to smartphones, with features like call transfer, voicemail, and call queues. Teams telephony also supports advanced functionality, such as auto-attendants and call parking, and allows organizations to customize settings for individual users or groups. Its flexibility and ease of use make it a robust solution for modern businesses, particularly in remote work environments.

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