TIDIO’s guide introduces chatbots and AI, explaining their significance for modern businesses, especially in ecommerce. It outlines sales strategies such as categorizing visitor queries, automating communication, personalized recommendations, reducing cart abandonment, and sending targeted discounts. Additionally, it covers lead generation tactics including collecting visitor information, maintaining engagement, and expanding communication beyond chat. TIDIO’s AI-powered chatbot solutions help businesses grow by automating customer interactions, enhancing personalization, and efficiently capturing and nurturing leads to drive sales and improve customer experience.

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