This UKG playbook outlines how organizations can build operational resilience through people-centered leadership, intelligent technology, and adaptable systems. It emphasizes the link between employee trust and agility, noting that high-trust workplaces recover faster from disruption. Key strategies include using real-time data for proactive workforce decisions, aligning HR technology with culture, and empowering managers with AI insights. The playbook concludes that resilient organizations thrive by investing in adaptability, transparency, and continuous learning.

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