This guide emphasizes building a unified automation strategy to power AI across organizations. It highlights challenges like disconnected systems, manual tasks, and limited IT resources, advocating for API-led, low-code tools to streamline workflows. Key capabilities include process orchestration, task automation, and system integration. MuleSoft’s suite enables business and IT users to automate onboarding, incident management, and quote-to-cash processes. Case studies, like RBC Wealth Management, show reduced onboarding times and improved productivity. Automation boosts efficiency, reduces costs, and enables scalable, AI-driven operations that enhance both customer and employee experiences.

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