The CIAM Practice Guide provides a comprehensive roadmap for implementing Customer Identity and Access Management (C-IAM) solutions. It covers core functions like secure registration, authentication, authorization, SSO, self-service, and data management. C-IAM boosts user experience, reduces support costs, strengthens data security, and helps personalize services while ensuring compliance with regulations like GDPR. The guide includes best practices, such as requirements analysis, roadmap development, and vendor evaluation. It also emphasizes continuous improvement, seamless integration, and scalability to ensure long-term customer engagement and digital trust.

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