This solution comparison guide evaluates multilingual agents, human interpreters, and AI voice translation for customer support. It highlights cost, scalability, operational complexity, and customer experience. AI-based solutions like Alorica ReVoLT are presented as superior for efficiency, scale, and cost savings—especially for rare languages—while interpreters and multilingual agents offer advantages in fluency or familiarity but with higher complexity and cost. The guide recommends AI for rapid deployment and centralized operations.

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