High-growth practices are prioritizing patient revenue and evaluating their return on technology investments at a higher rate given today’s economic uncertainty. Practices are placing a higher importance on digital solutions that can automate workstreams, provide patient-led registration and scheduling, improve cashflow and elevate patient communications. Research from Bain and KLAS indicates, “95% of providers expect to make new software purchases, as opposed to investing in corporate offices, medical and surgical supplies, patient monitoring equipment, waste management systems or electronic medical records.” With numerous solutions in the market, choosing the right platform can be daunting when you own the decision and the potential associated outcomes.

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