A strong digital front door depends on unifying patient access across all digital touchpoints to improve virtual care, reduce fragmentation, and enhance security. Identity silos create inconsistent experiences and limit the value of virtual care investments. This checklist encourages healthcare organizations to assess readiness by identifying all patient‑facing applications and APIs that need to be consolidated, including virtual care tools, custom apps, and partner solutions. Centralizing identity and access enables smoother experiences, better interoperability, and more coordinated patient journeys across the full continuum of care.

Join for free to read