Guide

A CFO’s Guide to Evaluating Inside Sales Post-COVID-19

A CFO’s Guide to Evaluating Inside Sales Post-COVID-19

Pages 6 Pages

Shifting to an inside sales model offers significant financial benefits, especially post-COVID-19. Inside sales reduce customer acquisition costs (CAC) by up to 90%, as each inside sales call costs significantly less than outside sales. Reps spend more time selling, making more daily calls and improving quota attainment. This model also enhances scalability, allowing companies to enter new markets without increasing overhead. Additionally, outsourcing inside sales can further reduce fixed payroll costs, providing access to top talent and specialized resources without the associated overhead expenses.

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