In the evolving restaurant industry, modern point of sale (POS) systems are key to delivering superior guest experiences, empowering staff, and enabling business growth. A next-gen POS should: 1) Support diverse ordering scenarios (e.g., mobile, kiosk, drive-thru), 2) Work across multiple hardware types including tablets and guest devices, 3) Provide an intuitive UX for staff and customers, 4) Serve as a centralized operational hub, 5) Integrate with third-party apps, 6) Support varied payment methods, 7) Ensure transaction security, 8) Remain resilient during outages, 9) Centralize data and insights, 10) Scale with emerging tech, and 11) Partner with industry-savvy providers.

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