Case Study
Bill Miller Bar-B-Q Remotely Supports Point of Sale Terminals in Over 80 Restaurant Locations with Splashtop
Bill Miller Bar-B-Q Remotely Supports Point of Sale Terminals in Over 80 Restaurant Locations with Splashtop
1 Case Study Bill Miller Bar-B-Q Remotely Supports Point of Sale Terminals in Over 80 Restaurant Locations with Splashtop Summary Bill Miller Bar-B-Q switched to Splashtop from another remote support software in February 2020. When Robert Collazo was appointed Director of IT, he was taken aback by how much Bill Miller Bar-B-Q had been spending on the remote support solution. That’s when his search for a new solution began, and the search ended with Splashtop. Today, Bill Miller Bar-B-Q’s IT team uses Splashtop to remotely access and effectively support almost 1,000 point of sale (POS) terminals, corporate computers, and business users’ computers. The Challenge: Finding the Best-Value Remote Support Solution Bill Miller Bar-B-Q’s IT team has four technicians located in San Anto