Telecoms face pressure to boost margins while investing in 5G/6G and digital services. To stay competitive, they must unify siloed data operations, enforce governance, and harness AI for automation. Data is exploding from network devices, IoT, and virtual infrastructure, making edge processing and hybrid cloud workload management essential. Automation — led by AI and machine learning — is now the primary driver of operational transformation, optimizing everything from network performance and fleet reliability to customer support and retail. Strong governance, transparency, and scalable AI will define the next era of telecom innovation.

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