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The Value of Customer Centricity During Economic Downturn

The Value of Customer Centricity During Economic Downturn

Movable Ink
Pages 13 Pages

The ebook explores strategies for brands to maintain customer loyalty during economic downturns by focusing on personalization, transparency, and data-driven marketing. It highlights the importance of building strong customer relationships, automating communications, and optimizing marketing strategies through A/B testing and loyalty programs.

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