The PDF outlines the top priorities shaping modern IT leadership, emphasizing alignment between technology and business goals, stronger data protection, improved end-user experience and adaptive outsourcing. It explains how misalignment creates risk, how evolving threats demand resilient disaster recovery, and how support must account for employee expectations and hybrid work. It also shows that outsourcing strategies must balance cost, flexibility, skill gaps and organizational change. Overall, IT leaders are urged to view every decision through a risk lens to build a scalable, resilient technology foundation.

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