Ebook

TELECOMS NEED CONVERSATIONAL AI FOR BETTER CUSTOMER EXPERIENCE MANAGEMENT

TELECOMS NEED CONVERSATIONAL AI FOR BETTER CUSTOMER EXPERIENCE MANAGEMENT

Pages 7 Pages

The eBook discusses the value of conversational AI in telecommunications for enhancing customer experience. By automating repetitive tasks like scheduling and onboarding, AI assistants help customer account managers engage more customers efficiently, boosting retention and loyalty. This technology allows telecom companies to provide personalized service at scale, reducing churn and increasing profits.

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