In health care, efficient operational workflows depend on the seamless exchange of information, a challenge intensified by the adoption of electronic health records (EHR) post-2009's HITECH Act. Despite digitization, significant hurdles in data interoperability and secure, effective communication persist. Concord Technologies highlights that integrating innovative technologies like AI, NLP, and optical character recognition can streamline document workflows, enhance operational efficiency, improve patient care, and secure data exchange. Health care facilities face the urgent need to modernize document management to protect patient privacy, meet regulatory demands, and adapt to budget and staffing constraints, pushing for better, automated, and secure information exchange systems.

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