Tata Communications helped scale communications and global expansion through its comprehensive CPaaS platform, significantly enhanced by the acquisition of Kaleyra. This integration brought advanced omnichannel capabilities including SMS, voice, chatbots, video, and AI-driven personalization, along with multi-language support and compliance features tailored for various regions. Leveraging Tata Communications' global IP network and extensive MNO partnerships, the CPaaS platform ensures carrier-grade security, reliable delivery, and flexible pricing models, enabling enterprises worldwide to swiftly deploy and expand customer engagement strategies with ease.

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